NameSwitch Terms & Conditions of Use

Welcome to the nameswitch.co.uk terms and conditions, which apply to the use of this website and any orders that are placed. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.

We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent use and orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.

Before using Nameswitch.co.uk and placing an order, if you have any queries relating to these terms and conditions, please contact our customer services team: [email protected]

• About Nameswitch.co.uk

  Nameswitch.co.uk, this website, and any NameSwitch products and services or associated activities (collectively called "nameswitch.co.uk") is an online service operated by Name Switch Ltd ("NameSwitch", "we", "us"), a company registered in England and Wales, at registered office address 130 High Street, Hungerford, Berkshire, RG17 0DL United Kingdom.

• Using Nameswitch.co.uk

  You may use Nameswitch.co.uk for your own personal, non-commercial use, if you are i) at least 18 years of age, ii) can form a binding contract with NameSwitch and iii) abide by these terms and conditions and the privacy policy. Subject to this if you do not think the terms and conditions are reasonable you must not use this website or service.

• Registering an account

  When using Nameswitch.co.uk you will need to register to create an account. Registration includes providing us with your personal information and the organisations that you need to inform of your name change. Do ensure that you provide us with true, accurate, current and complete information when you register an account on Nameswitch.co.uk. We will not be liable for any acts or omissions by you, including but not limited to any damages of any kind incurred as a result of such acts or omissions. You are also responsible for the security of your account. If there is any breach of security or unauthorised use of your account that you become aware of, please notify us immediately.

  By registering for an account, you grant us permission to send emails, offers, promotions and other marketing material to you via email. You may unsubscribe to these marketing emails at any time by simply e-mailing "Unsubscribe" to [email protected]

• Ordering on Nameswitch.co.uk

  When you place an order on Nameswitch.co.uk we shall email you an acknowledgement and link to our secure portal where you can download your personalised forms, letters and instructions. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged. Discounts via voucher codes will be applied & visible during checkout.

  Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button.

  We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

  • Our inability to obtain authorisation of payment

  • The identification of an error within the product information, including price or promotion

  If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.

  Risk of loss and title for items purchased from Nameswitch.co.uk pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

• eGift Cards

  NameSwitch eGift Cards are available to order to anyone over 18 years of age. eGift Cards may be redeemed for eligible purchases on Nameswitch.co.uk. Once you have selected the package that you want to gift and completed your order, your gift card will be e-mailed to the person specified on the order (yourself or your nominated recipient). You will not be charged until the eGift Card is dispatched. Gift Cards may not be returned or exchanged. eGift Cards have an expiration date of 6 months.

  Once we have dispatched the eGift Card the risk of loss and title for it passes to the purchaser, or our delivery to the carrier, whichever is applicable. We are not responsible if any eGift Card is lost, stolen, destroyed or used without your permission. In the event that a eGift Card fails to function properly, please contact us [email protected] and we will re-issue one.

• Intellectual Property

  Nameswitch.co.uk, all content and other subject matter included on or within nameswitch.co.uk and all Nameswitch.co.uk intellectual property rights are the property of NameSwitch Ltd. You agree not to use, modify, reproduce, distribute, sell, licence or otherwise exploit this content without our permission.

• Content linked to by NameSwitch

  Nameswitch.co.uk may include links to third party web sites, advertisers, offers and other resources and activities that are not owned or controlled by NameSwitch Ltd. We have no control over and assume no responsibility or liability for the content, privacy policies, practices, products or services of any third party websites or resources.

  Payment for the Nameswitch.co.uk service is enabled via our carefully vetted partner, Stripe. Stripe does not sell or rent your Personal Data to marketers or third parties. Personal Data that we collected by Strip shall not be retained for longer than is necessary. You can find out more details on Stripe's privacy policy. https://stripe.com/gb/privacy

• Restrictions on use

  As part of the usage of Nameswitch.co.uk:

  • Don't use Nameswitch.co.uk in any way that causes, or may cause damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity

  • Don't conduct any systematic or automated data collection activities on or in relation to Nameswitch.co.uk

  • Don't interfere with or attempt to interfere with, disrupt or hack our services. Don't submit a virus, malware or illegal materials

  • Don't copy, modify, rent, lease, loan, sell, assign, distribute, or reverse engineer any of the technology and the software that underlies nameswitch.co.uk and is the property of NameSwitch Ltd.

  • Don't remove, obscure, or alter NameSwitch copyright notice, trademarks, or other proprietary rights notices affixed to or contained in Nameswitch.co.uk

• Termination of use

  We reserve the right to suspend the use or access of Nameswitch.co.uk to anyone for any reason including those who break these terms and conditions.

  We reserve the right to take legal action in the event of breach of these terms and reclaim any loss of earnings or damage to the NameSwitch brand.

• Your privacy and security

  The privacy and security of our users is of critical importance to us and you understand that by using Nameswitch.co.uk you agree to the collection, use and disclosure of your personally identifiable information and aggregate data as set out in our privacy policy. While we work to protect the security of Nameswitch.co.uk and your account and content we can not guarantee that unauthorised third parties will not be able to defeat the security measures we have in place.

• Limitation of liability

  Disclaimers

  • Nameswitch.co.uk is provided on an "as is" and "as available" basis

  • NameSwitch does not promise that the site will always be available, or that it will work perfectly

  • While we attempt to ensure that the information is complete, accurate and current there may be occasions where it is inaccurate, incomplete or out of date and we make no representation as to the completeness, accuracy or currency of any information on nameswitch.co.uk

  Limitation

  • To the maximum extent permitted by law NameSwitch Ltd will not be liable to you in relation to the contents of, or use of, or otherwise in connection with, this website for any direct, indirect, punitive or consequential damages including but not limited to any business losses, loss of revenue, income, profits or anticipated profits, business or opportunity or loss of reputation goodwill or any other sort of economic loss, whether or not such arises out of any problem you notify to NameSwitch Ltd

  Release

  • You agree to release us, our officers, employees, agents and successors from claims, suits, proceedings, disputes, demands and any and all liabilities, losses, damages, costs, rights, claims, and expenses arising out of or in any way related to your access to or use of Nameswitch.co.uk or your breach of any of these terms and conditions

• Controlling law and jurisdiction

  NameSwitch Ltd is based in England, United Kingdom and as such English law will apply to all disputes and the interpretation of this agreement and English courts will have exclusive jurisdiction.

• Can I edit my letters and forms?

  Our system has been built to uniquely complete multiple forms and letters into one same format: PDF. Currently it is not possible to provide editable versions or word documents however those with PDF writers may be able to add (but not remove) copy on the PDF letters provided.

• How long will you keep my data for?

  All documentation & personal data will be automatically destroyed after 6 months. Customer Name & Profile settings will be held for the purposes of satisfying any legal, accounting, or reporting obligations or to resolve disputes. As an added security measure, profiles will be removed from the server after 3 months. You may contact us at any time before the 6-month period from the date your order was first processed, and we will gladly re-generate your profile which you may then download.

• Contact

  If you have any questions, comments or enquiries about nameswitch.co.uk or ideas on how to improve it, please contact us by email to [email protected]. Please note that by doing so, you also grant us permission to use and incorporate your ideas or comments into Nameswitch.co.uk without further compensation.